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Client Care FAQs
What is 925 sterling silver?
925 sterling silver means the jewelry is made of 92.5% pure silver and 7.5% alloy, which adds strength and durability while maintaining a beautiful shine.
Is your silver jewelry hallmarked?
Yes, all our jewelry is made from genuine 925 sterling silver and comes with proper purity marking for authenticity.
Does sterling silver tarnish?
Sterling silver may tarnish over time due to air and moisture exposure, but it can be easily cleaned and restored to its original shine.
How do I care for my silver and moissanite jewelry?
Store your jewelry in a dry, airtight pouch, avoid contact with chemicals, and clean gently with a soft cloth for best results.
Is your jewelry suitable for sensitive skin?
Yes. Our 925 sterling silver jewelry is nickel-free and generally safe for sensitive skin.
Can I wear sterling silver jewelry every day?
Absolutely. Our jewelry is designed for everyday wear, though removing it during swimming or heavy activities is recommended.
Are your designs handmade or machine-made?
Our jewelry is crafted using a blend of expert craftsmanship and modern techniques to ensure quality, precision, and unique design.
Can I customize my jewelry?
Yes, we offer customization options for select designs. Please contact us with your requirements.
What sizes are available for rings?
Our rings are available in standard Indian and international sizes. A size guide is provided to help you choose the perfect fit.
Is your jewelry suitable for gifting?
Definitely. All our jewelry comes in elegant packaging, making it perfect for gifting on special occasions.
What is your return or exchange policy?
We offer returns or exchanges as per our policy, provided the jewelry is unused and in original condition.
Why choose sterling silver with moissanite?
Sterling silver with moissanite offers a luxurious diamond-like look, excellent durability, and outstanding value—at a much more affordable price.
Moissanite Diamonds FAQs
What is moissanite?
Moissanite is a lab-created gemstone known for its exceptional brilliance, fire, and durability, making it a popular alternative to natural diamonds.
Is moissanite a real diamond?
Moissanite is not a natural diamond, but it closely resembles a diamond in appearance and sparkle, often outperforming it in brilliance.
How durable is moissanite?
Moissanite ranks 9.25 on the Mohs scale, making it extremely durable and suitable for daily wear.
Will moissanite lose its sparkle over time?
No, moissanite never becomes cloudy or dull. With proper care, it retains its brilliance for a lifetime. But Yes, CZ does.
Is moissanite ethically sourced?
Yes. Moissanite is lab-grown, making it an ethical, sustainable, and conflict-free gemstone.
Can you scratch moissanite?
No, you can't scratch moissanite. As it is one of the most durable substances on earth, moissanite is highly resistant to scratching or breaking. With a hardness rating of 9.25 – 9.5, moissanite is harder than all other gemstones besides diamonds, and can only be scratched by a diamond or another moissanite stone – which is unlikely to occur!